Privacy help

Privacy and deletion requests

Ask for access, correction, export, deletion or account closure without searching through account settings.

Start a privacy request

What do you need?

No request is sent from this page. The button opens a draft in your email app; review it and press Send there. Use the email address associated with your account if possible.

Open email to send request →

If your email app does not open, email contact@jamesystem.com with the subject “Privacy request.” Do not send passwords, identity documents or vendor files.

What happens next

Send your request by email. Include enough detail to identify its scope, without sending sensitive files.
We check identity, authority and which organization is responsible. We may ask a limited follow-up question.
We explain the action, applicable exceptions and timing under the law that applies. A request is not an instant deletion command.

Workspace records and billing

For records controlled by your employer or another customer, contact its workspace administrator first. We may need that organization’s instructions. Leaving a team, deleting a document, closing an account and cancelling renewal are different actions. A privacy request does not by itself cancel a subscription; use the billing controls or contact support about both actions.

Limits and retained records

Some records may need to be retained for security, billing, legal obligations or other people’s rights. Backups and document histories may follow a separate removal process. We will explain applicable limitations rather than promise that every copy disappears immediately.