Support & onboarding

Vendor management support and onboarding

Bring your vendor list, document requirements and the people responsible for keeping them current.

Already have a workspace?

For help with an existing account, email contact@jamesystem.com. The hosted workspace is not open on this public deployment.

Contact support →

Setting up your team

  1. Prepare your vendor list and contacts.
  2. Choose required document types and review rules.
  3. Invite your team and assign responsibilities.
  4. Test one vendor submission and renewal workflow.
Request onboarding help →

Service commitments

Priority and dedicated support arrangements depend on an agreed service scope and an operating support team. A plan label alone does not establish a guaranteed response time.